Dentist Sassenheim
- Dental Clinics Sassenheim

“ Top-notch...from the front desk to the dental hygienists, dentists, and other staff members.

“ Great dental practice; I’m very satisfied with the new dentist (C. Perez) who recently joined the team. I’ve always received excellent and prompt care. I’m giving it 4 stars because I’d like to offer a small suggestion: actively involve patients in explaining and reviewing X-rays, and occasionally mention how things are going or how much longer a procedure will take—if the patient feels the need for this, of course.”

“ “Crown placed—done quickly and professionally”

“ Unfortunately, I’ve been disappointed with my experiences at this practice. While I was satisfied in the past, my trust has since diminished. I found myself seeing different practitioners more and more often and was sent unexpectedly high bills after treatments. My recent experience regarding a referral to the oral surgeon also contributed to this. The practice insisted on seeing me again, even though the available X-rays and the oral surgeon at the hospital had already made it clear that a new referral was needed. As a result, the extra appointment felt unnecessary to me, and I felt like I was being pressured into incurring additional costs. I contacted them several times about this, but I am not satisfied with the way my complaints were handled. I had hoped that my concerns would be taken more seriously and that a suitable solution would be sought. Unfortunately, this has led me to lose confidence in the practice, and I have decided to switch to another dentist.

“ Friendly staff—it’s always nice to have it over with… :)

“ “I wasn’t treated by Maleki, but by van Steijn. That was very different, and the treatment was more uncomfortable for me. The dentist was in a treatment session, so I missed him.

“ “Karin & Co are friendly people who do excellent work; it might sound a little strange, but it’s always a pleasant atmosphere there.”

“ I don’t often write a bad review. But this is really customer-unfriendly. If you’re late, you get a bill and a new appointment. But they’re hardly ever on time themselves, and they’ll easily make you wait 20 minutes.

“ I took my four-year-old daughter there today. Unfortunately, the experience was disappointing. Very little effort was made to put my daughter at ease or to explain step by step what was going to happen. It was more like going through the motions... I didn’t feel there was enough understanding of the fact that a visit to the dentist can be quite nerve-wracking for a young child, especially if it’s only their first or second time. At that age in particular, I expect a little more patience, explanation, and a child-friendly approach. In previous years, I’ve had a different experience at this dental practice.